Shipping policy

SHIPPING INFORMATION


 Order Processing and Dispatch

  • You will receive an email notification as soon as your order is confirmed. Our team will contact you to confirm the details 
  • Your order will be shipped as soon as possible. The order will be delivered within 5-7 business days.

 

Delivery Schedule

  • Our courier partner is equipped to deliver shipments between Monday and Saturday (excluding Public Holidays) from 10 AM to 6 PM.
  • Requests for address changes can only be accommodated if the order has not been shipped from our warehouse.
  • To ensure smooth communication, please provide your correct phone number & email address with every order.

 

Tracking Information

  • Once your package is dispatched, you will promptly receive an email containing your tracking information.
  • While we are committed to assisting in tracking your parcel, we cannot be held responsible for delays caused by natural disasters or unforeseeable circumstances, especially if they are attributed to our delivery partner.